At Restif, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, browse our products, place an order, or contact our customer service team.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you.

1. Information We Collect

Depending on how you interact with our website, we may collect:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Order details and purchase history
  • Information provided when contacting customer support
  • Payment and transaction information

When you browse our website, certain technical information may also be collected automatically, including your IP address, browser type, device information, operating system, pages viewed, referring website, and information collected through cookies and similar technologies.

2. How We Use Your Information

We may use personal information to:

  • Process and fulfill orders.
  • Process payments and transactions.
  • Arrange shipping and delivery.
  • Provide order confirmations and shipping updates.
  • Respond to customer service inquiries.
  • Process returns, refunds, and exchanges.
  • Improve our website, products, and customer experience.
  • Detect and prevent fraud or unauthorized activity.
  • Maintain website security.
  • Comply with applicable legal requirements.
  • Communicate with you about your orders or requested services.

3. Sharing Personal Information

We may share necessary information with trusted service providers that help us operate our business, including payment processors, shipping providers, hosting and e-commerce providers, customer support services, fraud prevention services, and other necessary business partners.

These providers receive information only as reasonably necessary to provide their services.

We do not sell or rent your personal information to third parties for their own direct marketing purposes.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, web beacons, and similar technologies to:

  • Maintain shopping cart functionality.
  • Remember preferences.
  • Improve website performance.
  • Understand website usage.
  • Improve customer experience.
  • Support security and fraud prevention.
  • Provide relevant content or advertising where applicable.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

5. Data Security

We use reasonable technical and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary for order fulfillment, customer service, accounting, recordkeeping, fraud prevention, dispute resolution, and legal or regulatory obligations.

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it.

7. Your Privacy Rights

Depending on your state of residence and applicable law, you may have rights regarding your personal information, including the ability to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of certain personal information.
  • Request information about how your information is collected and used.
  • Exercise other privacy rights provided by applicable law.

To submit a privacy request, contact:

Email: contact@restif.shop
Phone: +1 380 160 8531

We may need to verify your identity before completing certain requests.

8. Marketing Communications

If you choose to receive promotional communications, we may use your contact information to send information about products, offers, and updates.

You may unsubscribe from promotional emails at any time using the unsubscribe option included in the message.

Transactional communications, including order confirmations, shipping notifications, and refund notifications, may still be sent when necessary.

9. Third-Party Services and Links

Our website may contain links to third-party websites or services.

Restif is not responsible for the privacy practices, security, or content of independent third-party websites. We recommend reviewing their privacy policies before providing personal information.

10. Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

11. Changes to This Privacy Policy

Restif may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated Last Updated date.

12. Contact Us

Restif
927 Red Creek Rd
Pikeville, KY 41501
United States

Phone: +1 380 160 8531
Email: contact@restif.shop